We must verify your ID in order to confirm you are over 18 and ensure your prescription is in your legal name.
For automated verification, we use IDVerse, a market leader in highly secure, compliant identity verification. It is widely used in the banking and insurance industries and offers instant confirmation.
You can verify your ID at any time using the link on the website. Simply go to "My Account", and in the Actions Needed section select the "Verify ID" button. This will send a link to your phone by SMS to complete the secure online verification process.
If you prefer, one of our team members can perform the verification manually. To do so, please use the "Upload Now" button on your account to send a photo of any ID that shows your full name and date of birth.