If you are having trouble logging into your account, the first step is to reset your password.
If you do not see the reset link in your inbox, please check your junk mail for your password reset e-mail.
Please also ensure that you have added the following email to your contacts/safe sender list: customerservices@simpleonlinedoctor.com.au
If you have not received the reset email, or if you are unsure of which email address your account is registered under, please reach out to us at customerservices@simpleonlinedoctor.com.au so we can assist.