When verifying your ID there are two ways you can do this:
1. AusPost Digital ID Verification
This is an instant process where you can use an Australian ID to verify your details and then share this to our website to match. Options include an Australian drivers licence, proof of age card, passport, Medicare card or birth certificate.
2. Manual verification
If you cannot use Digital ID you have the option to submit a photo of your ID for our patient care team to manually verify your ID on your account; for this we need to see a legal form of ID showing your full name and date of birth. Options include a drivers licence, proof of age card, passport, or birth certificate. Please note that a Medicare card cannot be used for manual ID verification as it does not show your date of birth.
You can verify your ID through your account here: